We at Pure Hair Design take your Privacy very seriously and are dedicated to protecting and respecting your privacy.
This policy explains our policy regarding processing of data we collect from you or you give us and outlines how we store, collect and process your personal data within the the terms of the General Data Protection Regulation (or GDPR, for short). Please read this policy carefully to understand what data we collect, how we collect and store data,what we use the data we collect for and our legal basis for doing so, as well as your rights regarding your personal data and how to exercise them.
Throughout this policy we make reference to terms, we’ve outlined them here so you can reference and understand them.
Data controller
A controller determines the purposes and means of processing personal data.
Data processor
A processor is responsible for processing personal data on behalf of a controller.
Data subject
Natural person
GDPR
General Data Protection Regulation, these are the regulations that govern how organisations collect, store and use personal data for citizens within the EU. You can find more information about the GDPR from the Information Commissioner’s Office
Personal Data
Personal data (as defined by the GDPR) any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example your name, passport number, home address or private email address. As well as online identifiers include IP addresses and cookies.
Processing
This means any operation or set of operations which is performed on personal data (or personal data sets) such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. This can be either by an automated process or a manual one.
Third Parties
Anybody that is not the data subject, controller, processor, or person directly under the authority by the controller or processor who is authorised to process personal data.
Us/We Pure Hair Design
This means Pure Hair Design. In terms of GDPR we are a data controller. Meaning we make decisions on how your personal data is processed and for what purposes. You can contact us at:
Post: 673 Knutsford Rd, Warrington, Cheshire WA4 1JY
If you have any matters about personal data or data protection you can contact our data representative at enquiry@purehairandbeauty.uk.
The table below outlines exactly what personal data we collect from you, how we collect this personal data from you, what we use this personal data for, how we store this personal data and our lawful basis for processing each piece of personal data.
- You give us this information via our contact form if you send us a message.
- You also give us this information when you use our online booking system.
- We will use this information to contact you regarding enquiries you make.
- If you have given consent we will also use your email address to send you information and offers we think you will enjoy.
- If you have given permission we may also use your email to display personalised ads adverts to you, from ourselves.
- We store this information with our Email Platform, gCast.
- We also store this information in our Customer Relations & Booking Management tool: “Shortcuts”
- Contract (We use this information to fulfill your appointment booking))
- Legitimate Interest (For our contact forms we use your data to give you a response to your enquiry)
- Consent (We only process your data for marketing with your consent)
- You give us this information via our contact form if you send us a message.
- You also give us this information when you use our online booking system.
- We use this information to identify you for the purposes of fulfilling your enquiries and identifying you for your bookings.
- If you have given consent, we will also use your name to address you in marketing emails.
- We store this information with our Email Platform, gCast.
- We also store this information in our Customer Relations & Booking Management tool: “Shortcuts”
- Contract (We use this information to fulfill your appointment booking))
- Legitimate Interest (For our contact forms we use your data to give you a response to your enquiry)
- Consent (We only process your data for marketing with your consent)
- You give us this information via our contact form if you send us a message.
- You also give us this information when you use our online booking system.
- We use your phone number to contact you regarding any enquiries you make, or to keep you informed with information about bookings you have made.
- We store this information with our Email Platform, gCast.
- We also store this information in our Customer Relations & Booking Management tool: “Shortcuts”
- Contract (We use this information to fulfill your appointment booking))
- Legitimate Interest (For our contact forms we use your data to give you a response to your enquiry)
- We collect this from you when you visit the site.
- We log this information for site security, as it helps us to protect the website from malicious visits (such as DDoS attacks)
- A copy of your ip is kept on the website logs, along with the time it visited.
- Legitimate Interest (We Keep this information in our logs for site security purposes)
- We collect this information from your device, either by ip or when you have location services enabled on your mobile device. This data is associated with a cookie placed in your browser)
- We use this information for statistical purposes. We track where visitors come from to ensure we provide suitable content for our visitors.
- This information is kept in google analytics.
- Consent (We only use tracking cookies with your consent)
- We use cookies to track your browsing behaviour on our site, including recording activity on some sessions using “SmartLook”
- We track this information to improve our site. We use this information to optimise your experience of our site and make it easier for visitors to find the information they are looking for.
- This information is kept in google analytics.
- A recording of you session is kept on the servers of SmartLook, a tool used to record sessions on our website.
- Consent (We only use tracking cookies with your consent)
We collect this information from your browser when you visit our site, it is associated with a cookie placed in your browser)
We collect information about the types of devices and browsers used by visitors to our site so we can improve our website and ensure that our site gives the best experience possible on your device.
- This information is kept in google analytics.
- Consent (We only use tracking cookies with your consent)
Apart from a few exceptions that are outlined in the GDPR you have the following rights for your own personal data.
The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary to retain such data;
The right to withdraw your consent to the processing of personal data at any time, when the basis of us processing this data was based on your consent (as highlighted in the table above).
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
Some of the third party processors who store information on our behalf are located outside of the EU. We have ensured that each partner that does this has made commitments to being GDPR compliant.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
If you want to make a query, exercise one of your rights or make a complaint please contact our data representative at enquiry@purehairandbeauty.uk
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
If we make any changes to our privacy policy in the future we will be update this page and, where appropriate, notify you by email. Please check back frequently to see any updates or changes to our privacy policy.